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At Extra Eyes Nationwide, Inc., our objective is to help businesses achieve and maintain the highest level of customer service and quality. We make your priorities - our priorities.
By utilizing our services, your business will benefit in a variety of ways.
- Timely and comprehensive feedback from trained mystery shoppers in the field will keep you abreast of the average customer experience at your locations.
- You'll have the ability to reward employees, make operational changes, or take necessary actions to gain a competitive advantage in your marketplace.
- Consistent and objective reporting helps your company to monitor its own standards of quality over any given time period.
Extra Eyes opened for business in Southern California in 1998. The company, which services retail, financial and service industries, has grown by word of mouth since its inception and currently boasts a nationwide presence. Our clients from coast-to-coast are among the leaders in their respective industries.
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Extra Eyes Nationwide, Inc. was founded by its current President, Suzette Drake. While working in a variety of positions in the retail service industry, Ms. Drake recognized the impact exceptional customer service has on increasing profitability. She set out to create a system for businesses to improve the ways they interact with customers and differentiate themselves by providing outstanding customer service. Ms. Drake brings a vast amount of experience and knowledge from the customer service industry that spans over twenty years.
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